EHV Housing Navigator

Full Time
Posted 3 months ago

The role of the EHV Housing Navigator is to assist households in receipt of an EHV through the processes of identifying, applying for, leasing, and moving into housing. This is a predominantly field based position and will require travel within the five boroughs and possibly to adjacent communities in NYS and NJ if a household is interested in porting. These positions are contract-funded until July 2022 with the possibility of an extension and/or permanent full-time employment. The Housing Navigator position is an excellent opportunity for previous or current housing specialists, case managers and advocates looking to gain experience in launching a new program and be part of an unprecedented commitment by the federal and local government to safely house families.

The EHV Housing Navigator will coordinate with various City agencies and their contracted providers to manage an ongoing caseload of households in receipt of an EHV.

This work includes but is not limited to:

  • Engaging with City Agencies and their contracted providers to connect with households in receipt of EHV.
  • Engaging in phone and field-based outreach to assigned EHV households, including engaging w clients in shelter and other settings.
  • Assist the household with acquiring the necessary documentation and Mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary.
  • Assisting EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders.
  • Providing participants with listings of potential housing options in alignment with participants’ housing needs and geographic preferences.
  • Encouraging all households to fully understand and review housing options in areas of higher opportunity where units are generally more expensive but could be supported by EHV because of exception payment standards
  • Referring households to support services during the housing search and up to 3 months post-move, as may be required
  • Assist with landlord applications
  • Assist with HRA Broker Fee, Security Voucher, moving expenses
  • Adding unit to HOME, when necessary
  • Arrange for timely inspections and landlord corrective action, in coordination with PHA
  • Explain and review the lease and sublease agreement with the EHV household
  • Educating EHV recipients on their rights and responsibilities as tenants.
  • Maintain accurate, comprehensive and current documentation and provide reports as needed.
  • Coordinate with an independent evaluation team and support research functions where needed
  • This job description is not intended to be all inclusive, and employee will also perform reasonable related business duties as assigned.


Preferred Skills:

  • Experience with the housing process and housing applications in NYC.
  • Experience working with landlords, brokers and the rental market in NYC.
  • Experience in case management or project management.
  • Lived experience with housing insecurity will be considered in lieu of these professional and educational preferences.
  • Proficiency with computers navigating in multiple systems and web-based applications.
  • Strong oral and written communication skills.
  • Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate
  • Have strong attention to detail
  • Have excellent interpersonal skills
  • Bilingual candidates preferred and encouraged to apply, especially one of the ten designated citywide languages (preferred). The ten designated citywide languages are Spanish, Chinese, Russian, Bengali, Haitian, Korean, Arabic, Urdu, French, and Polish.
  • Be responsible, flexible, a self-starter and able to work well both independently and as part of a team.
  • Have experience in interacting with people from diverse backgrounds.
  • Be familiar with Section 8 housing vouchers and public benefits related to housing access and stability such as New York City’s One-Shot Deal.
  • Be comfortable traveling regularly within the New York City metro area to support clients.

Education Level:

  • BA/BS preferred

Experience Level:

  • Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field

Please include a cover letter with your application. Applications without a cover letter will not be reviewed.


The salary will be commensurate with experience. This is a full-time, project-based position at The Flatbush Development Corp a 501(c)3 nonprofit organization.

The benefits include:

  • In your first year 31 paid days off, which includes paid holidays, vacation and PTO time.
  • Health, dental, vision insurance
  • 401K Plan; FSA Plan; TransitChek commuter benefit offerings; EAP; FinFit – Financial Fitness; a range of Aflac benefits
  • Employee discounts through Working Advantage

Who we are and the work we do

About FDC

FDC helps a diverse and vibrant community access opportunities and realize their dreams through a combination of housing, economic development, and youth-centered initiatives. These programs include a mix of tenant organizing and advocacy; youth development programs, and direct social service case management. FDC has long been a partner fighting for equity, positive community change, and a more just city.

NYC COVID-Safe Requirement

FDC is subject to the terms of the “COVID-Safe Requirement” which requires all persons newly hired for employment by any City agency to provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.

Equal Employment Opportunity

Flatbush Development Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Learn more about us at
Work Location:

  • One location

Work Remotely

  • No


  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Cover Letter (required)


  • Housing and homelessness: 2 years (Required)
  • Case management: 2 years (Required)

Work Location: One location

Job Features

31 Days Paid Days OffIncludes: Holidays, Vacation and PTO time
401 (k)Optional

Apply Online